Data Protection & Privacy Guidelines

Last Modified: November 14, 2024

At aveturas, we place the highest priority on protecting your personal data and maintaining your privacy. Our commitment extends to implementing comprehensive measures designed to preserve the confidentiality and integrity of your information. This Data Protection & Privacy Guidelines document explains our methodologies for collecting, processing, storing, and safeguarding your data when you interact with our digital platform and services.

1. Categories of Information We Gather

Our data collection practices encompass the following information types:

  • Identifiable Personal Data: This includes details such as your full name, email address, and telephone number that you voluntarily provide when initiating contact or utilizing our platform services.
  • Technical Information Collected Automatically: This encompasses data points including your internet protocol address, web browser specifications, operating system details, and device characteristics, gathered through cookies and comparable tracking mechanisms.
  • Third-Party Data Sources: We may acquire supplementary information about you through external sources, including social networking platforms and partner services.

2. Utilization of Collected Data

We process your information to fulfill the following objectives:

  • Delivering and maintaining our service offerings efficiently.
  • Addressing your questions, concerns, and service requests promptly.
  • Optimizing platform functionality and enhancing overall user satisfaction.
  • Conducting promotional activities and targeted advertising campaigns, subject to your explicit consent.
  • Fulfilling legal obligations and regulatory compliance requirements.

3. Information Disclosure Practices

We may share your information under the following circumstances:

  • With trusted service partners and vendors who assist in operating our platform.
  • When required to satisfy legal mandates or respond to valid judicial orders.
  • In connection with corporate transactions such as mergers, acquisitions, or asset transfers.

4. Information Security Measures

We employ advanced security protocols and technical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, it is important to understand that no electronic transmission method or storage system can guarantee absolute security.

5. Your Data Protection Rights

In accordance with Spanish data protection legislation, including applicable privacy regulations, you possess the following entitlements:

  • Request access to your personal data and receive copies of information we maintain.
  • Request corrections or updates to inaccurate or incomplete information.
  • Request deletion of your personal data under specific circumstances.
  • Object to or restrict certain data processing activities.
  • Withdraw consent for data processing where consent serves as the legal basis.
  • Lodge a complaint with the appropriate data protection supervisory authority in Spain.

To exercise any of these rights, please reach out to us using the contact details provided below.

6. Cookie Usage and Tracking Technologies

We utilize cookies and similar tracking technologies to customize your browsing experience and enhance our platform's effectiveness. For comprehensive details regarding our cookie practices, please consult our Cookie Policy.

7. External Website Links

Our platform may contain hyperlinks directing you to third-party websites. We do not assume responsibility for the privacy practices or content of these external sites and strongly recommend reviewing their respective privacy policies before providing any personal information.

8. Protection of Minors

Our services are exclusively intended for individuals who have reached the age of 18. We do not knowingly collect or process personal information from individuals under the age of 18. Should we discover that we have inadvertently collected data from a minor, we will take immediate steps to remove such information from our systems.

9. Policy Modifications and Updates

We reserve the right to modify this Data Protection & Privacy Guidelines document periodically to reflect changes in our practices, legal requirements, or operational needs. All updates will be published on this page with a revised "Last Modified" date, and we encourage you to review this document regularly.

10. Communication and Contact Details

If you have inquiries, concerns, or wish to exercise your data protection rights regarding this Privacy Policy, please communicate with us through the following channels:

  • Email Address: support@aveturas.com
  • Mailing Address: 401 W Georgia St, Vancouver, BC V6B 5A1, Spain
  • Telephone: 1-866-531-2600
Important Notice: This Data Protection & Privacy Guidelines document has been prepared in compliance with Spanish data protection laws and regulations. For specific legal guidance pertaining to your individual circumstances, we recommend consulting with a qualified legal or privacy professional.